We all know about the banks. The TSB story is new and old news. What was the part that jumped out for me? “it appears that consumers need to have a back-up plan - for example, by opening up a second bank account”. Presumably with a different bank! Practical advice perhaps but it seems like passing the buck! 
How good is your own resilience program? 
Do you question your 3rd parties on their critical suppliers? 
Do you validate your IT resilience levels (too high or too low)? 
Are you checking that your outsourced partners execute your DR tests? 
Are you in a position to report to management, customers, auditors? 
These do not have to be expensive things to do. Take advice and accept a pragmatic approach to review, resolve and provide assurance. 
Contact us to help provide an overview of the options available. 
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